Today Money Mail lays bare your distraught reaction to NS&I’s proposal to axe Premium Bond cheques and pay winnings direct into bank accounts instead. This means customers must provide their bank details online or over the phone, which many savers say they are just not comfortable doing. The Treasury-backed bank yesterday bowed to pressure from … Read more
National Savings & Investments slashed Premium Bond payouts by more than £31million this month as it brought in hefty cuts to Britain’s best-loved savings product. There was little Christmas goodwill for savers from the Treasury-backed bank as it cut the number of tax-free prizes handed out in December’s draw by 1.1million compared to last month. … Read more
Up to 25million savers with National Savings and Investments are likely to see the interest paid on their money plummet today, if they haven’t already shifted it elsewhere. The Treasury-backed bank is hitting savers hard to seemingly try and force them out the door after they deposited £38.3billion into it between April and September, shattering its … Read more
As cheques are axed, can you help get someone’s Premium Bonds sorted? Savers can now provide bank details without an email … but face long waits on the phone A fifth of November prize winners still chose to receive prize cheques by post But by next March the bank will have completely phased out paper … Read more
Customer service fiasco at National Savings & Insurance rumbles on – seven weeks since we reported it was in meltdown By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:50 GMT, 14 November 2020 | Updated: 23:22 GMT, 14 November 2020 The customer service fiasco at National Savings & Insurance rumbles on – seven weeks … Read more
National Savings & Investments delivered a crushing blow to savers last month when it announced deep cuts to a number of accounts, which will bite later in November. Some savers are set to go from earning a market-leading rate of 1.15 per cent interest each month to just 0.01 per cent, while holders of Britain’s … Read more
The boss of National Savings & Investments is not just sorry for the recent customer service meltdown at the Government-backed savings organisation. He’s ‘really, really sorry’. For weeks, letters have been pouring into The Mail on Sunday from readers at their wits’ end with the poor service from NS&I. They have been left on hold … Read more
Complaints over NS&I service keep pouring in as savers are hit with delays while rates tumble Customers say waiting times for calls to be answered are often up to an hour Some are also finding it difficult to register online after changes to bond prizes By Rachel Rickard Straus For The Mail On Sunday Published: … Read more
Rate cuts come thick and fast after brutal NS&I blow: Goldman Sachs Marcus and TSB axe top deals By Amelia Murray For The Daily Mail Published: 22:00 BST, 29 September 2020 | Updated: 23:05 BST, 29 September 2020 NS&I has announced savage cuts to its Income Bonds, Direct Saver and Direct Isa deals due in … Read more
Cuts to best buy savings rates have already begun after NS&I reductions: More than a dozen top accounts gone in just five days NS&I announced ‘absolutely savage’ cuts to market-leading rates last Monday The Treasury-backed bank had been propping up best buy rates since March Experts warned its cuts could throw a recovery in savings … Read more