New NS&I ‘green bonds’ likely won’t pay savers best buy rates

The Treasury’s much anticipated ‘green savings bonds’ could be a major disappointment for rate-starved savers, amid projections that they could raise just a few billion pounds. Chancellor Rishi Sunak announced in the Budget that everyday Britons would be able to help fund the country’s green recovery from the pandemic through bonds offered by National Savings … Read more

NS&I power outage left savers locked out of online banking on Monday

Millions of savers were unable to access their money yesterday after a meltdown at beleaguered National Savings & Investments. A ‘power outage’ hit the systems of the Treasury-backed bank meaning many of its 25million savers could not access its website, while its customer services could not help them over the phone either. Savers trying to log … Read more

How NS&I failed to give older savers a voice over Premium Bond cheques

NS&I ignored savers without the internet before making the decision to axe Premium Bond cheques in the post, insider reports reveal. The savings giant has been accused of abandoning older customers in its drive to axe prize warrants to save money and paper.  Now Money Mail has discovered that the bank only consulted customers with … Read more

NS&I boss apologises to savers for customer service meltdown

NS&I boss apologises to savers for poor customer service but warns them to expect long waiting times to continue until spring In a letter to MPs, Ian Ackerley defended NS&I and its performance last year   He defended its decision to maintain and then slash savings rates in November  It was deluged with £69.4bn from savers … Read more

Savers withdrew staggering £6.2bn from NS&I accounts in November

Savers withdrew a staggering £6.2bn from NS&I accounts in November after rate cuts… as January’s Premium Bonds winners are named UK households saved more with banks and building societies during the month  They put £17.6bn in cash accounts, up 38% from £12.7bn saved in October A woman from West Scotland and a woman in Barnet … Read more

JEFF PRESTRIDGE: NS&I must face up to security flaws NOW

JEFF PRESTRIDGE: Savings giant National Savings & Investments must face up to security flaws NOW By Jeff Prestridge for The Mail on Sunday Published: 21:53 GMT, 12 December 2020 | Updated: 23:42 GMT, 12 December 2020 National Savings & Investments has got itself into a terrible pickle in recent months.  And it has yet to … Read more

How on Earth did NS&I get savings rates SO wrong?

For almost 160 years, National Savings and Investments has been one of this country’s most-cherished institutions. Since its launch by William Gladstone, hundreds of millions of people have entrusted it with their nest eggs. It has protected the nation’s savings through most of Queen Victoria’s reign, two world wars, a financial crash and now a … Read more

NS&I gives Premium Bond prize cheques temporary reprieve

Premium Bond prize cheques given temporary reprieve, after NS&I announces U-turn on plan to cull them By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:50 GMT, 5 December 2020 | Updated: 21:50 GMT, 5 December 2020 Premium Bond prize cheques have been given a temporary reprieve, after National Savings & Investments announced a U-turn … Read more

VICTORIA BISCHOFF: NS&I is alienating older and more vulnerable savers

VICTORIA BISCHOFF: If NS&I axes cheques, what’s to stop other banks from following suit? By Victoria Bischoff for the Daily Mail Published: 22:01 GMT, 1 December 2020 | Updated: 22:01 GMT, 1 December 2020 News that NS&I has delayed plans to axe Premium Bond prize cheques will come as an enormous relief to millions of … Read more