Probation service returns to public control after Chris Grayling’s ‘deeply flawed’ reforms

Probation service returns to public control seven years after Chris Grayling’s ‘deeply flawed’ reforms as watchdog warns more funding is needed Then-Justice Sec Chris Grayling introduced £3.7billion probation reform in 2014 The controversial reforms saw private companies take control of some services  However, probation services have now been taken back under public control   By Danyal Hussain … Read more

NS&I chief gets a £30K bonus despite customer service meltdown

NS&I chief gets a £30K bonus despite overseeing a customer service meltdown at the state-backed bank By Daily Mail City & Finance Reporter Published: 22:39 BST, 24 June 2021 | Updated: 22:53 BST, 24 June 2021 Bonus: NS&I chief executive Ian Ackerley The NS&I boss who oversaw a customer service meltdown at the state-backed savings bank … Read more

NS&I chief gets a £30K bonus despite customer service meltdown

NS&I chief gets a £30K bonus despite overseeing a customer service meltdown at the state-backed bank By Daily Mail City & Finance Reporter Published: 22:39 BST, 24 June 2021 | Updated: 22:53 BST, 24 June 2021 Bonus: NS&I chief executive Ian Ackerley The NS&I boss who oversaw a customer service meltdown at the state-backed savings bank … Read more

Service meltdown at NS&I costs £1m in compensation

National Savings & Investments forced to pay out almost £1m in compensation as result of customer service meltdown By Rachel Rickard Straus, Financial Mail On Sunday Published: 21:50 BST, 19 June 2021 | Updated: 21:50 BST, 19 June 2021 National Savings & Investments was forced to pay out almost £1million in compensation as a result … Read more

Apple is considering launching its own primary healthcare service for users

Apple is reportedly developing its own subscription-based healthcare service, but is struggling to get it off the ground due to failed tests among its own employees, The Wall Street Journal reports. The service is said to link data from users’ Apple Watches with ‘virtual and in-person care provided by Apple doctors.’ Testing of the service, … Read more

UK service sector roars back to life as consumers start to spend again

UK service sector sees fastest growth in 24 years as consumers start to spend again By Lucy White For The Daily Mail Published: 22:00 BST, 3 June 2021 | Updated: 22:00 BST, 3 June 2021 Activity in Britain’s service sector shot up at its fastest rate for 24 years in May, as pandemic restrictions loosened … Read more

BUSINESS LIVE: Service sector goes on a bumper hiring spree

BUSINESS LIVE: Service sector on a bumper hiring spree; Record new customers flock to AJ Bell; Aviva reports highest insurance sales in a decade Hiring in consumer-facing service sector jobs rise at fastest pace since 2015  AJ Bell pre-tax half year profits up nearly 40% as customer numbers rise  By This Is Money Published: 07:39 BST, … Read more

DIY investors rate Vanguard and AJ Bell top for value and service

Vanguard and AJ Bell Youinvest have scored best marks in a new customer survey of top DIY investment platforms, while the biggest player Hargreaves Lansdown lagged behind in sixth place. The pair topped the survey of value for money, online tools and customer service at 11 major DIY investment platforms, following a poll of 2,000 … Read more

Twitter said to be working on a £2 subscription service

Twitter is working on a subscription service called ‘Twitter Blue’ that will provide users with some exclusive new features, according to a leak.  Twitter Blue, which will cost $2.99/month (about £2), will include an ‘Undo Send’ timer for tweets, says Hong Kong-based app researcher and tipster Jane Manchun Wong.  Undo Send previously leaked online in the form … Read more

Twitter said to be working on a £2 subscription service

Twitter is working on a subscription service called ‘Twitter Blue’ that will provide users with some exclusive new features, according to a leak.  Twitter Blue, which will cost $2.99/month (about £2), will include an ‘Undo Send’ timer for tweets, says Hong Kong-based app researcher and tipster Jane Manchun Wong.  Undo Send previously leaked online in the form … Read more