NS&I plunges into meltdown: Delays as rates tumble

National Savings & Investments has been hit by a customer service meltdown, The Mail on Sunday can reveal. We have been bombarded with emails and letters from customers who are at their wits’ end after tortuous dealings with NS&I call centres.  Many staff are understood to be working from home as they deal with a … Read more

NS&I cuts: Where are the best savings rates now?

Some 25million savers have been dealt with a hammer blow after National Savings & Investments announced savage cuts to its rates from the end of November. And it’s not just old hands who have saved with the nation’s bank for years, millions of new savers will have signed up for its market-leading accounts since March and … Read more

NS&I to make ‘savage’ cuts to interest rates and Premium Bonds from November

There are fears that a recent recovery in savings rates could be thrown into reverse after National Savings & Investments today took a wrecking ball to its accounts, with ‘absolutely savage’ cuts set to come into force in November. The Treasury-backed bank this morning announced that from December the odds of winning anything in the … Read more

NS&I to stop sending Premium Bond winnings as cheques

Premium Bonds go paperless: NS&I will stop sending out prize cheques in the post to help reduce unclaimed winnings cases NS&I will completely phase out paper prize warrants after next February   Savers will instead be told to provide their bank details and be paid by transfer 74% of NS&I customers have already gone paperless but … Read more

Banks resort to sneaky tricks as they try to compete with NS&I

Beware, the top rate teasers that don’t last: Banks resort to sneaky tricks as they try to compete with NS&I By Sylvia Morris For The Daily Mail Published: 22:01 BST, 15 September 2020 | Updated: 22:47 BST, 15 September 2020 Starved savers searching for a better deal should beware their new top rate may only … Read more

Could NS&I cut savings rates after another record month of Premium Bond buys?

Another record month for Premium Bond buys meaning £8bn has poured in within five months – how long will it be until NS&I’s best buy rates are cut? Some £1.81bn worth of Premium Bonds were bought in July This is a record for the fifth successive month since the lockdown began  Treasury-backed NS&I in July … Read more

NS&I now aims for £35bn of savers’ cash this financial year

We want your cash! The Government turns to Britain’s army of savers with NS&I now looking to rake in £35bn this year as it ups target by 500% in wake of coronavirus Treasury-backed bank raises financing target from £6bn to £35bn  It comes as NS&I now has a number of best buy savings deals  Rates … Read more

NS&I reveals savers cost it £887m last year as borrowing costs were so low

Rock-bottom borrowing costs mean it is increasingly expensive for the Government to raise cash from savers, according to National Savings & Investments, raising concerns its market-leading savings rates could be cut. It cost the Treasury-backed bank almost £887million more to raise money from savers between April 2019 and March 2020 than if the Treasury borrowed … Read more