One Call insurance customers slam firm for ‘ignoring’ cancellations and continuing to charge

One Call Insurance is again being called out by customers, who say it failed to cancel their policies when asked.  This is Money previously reported on the firm not returning full refunds to its customers, despite them cancelling during the cooling-off period. The Yorkshire-based insurer now faces claims that payment is still being taken from … Read more

Jet2 raises £422m from investors after extending flight cancellations

Budget airline Jet2 taps up investors for £422m finance lifeline days after it cancelled all flights until 14 April More than 35m placing shares and about 600,000 retail shares were offered   Jet2 flights were stopped last March before restarting gradually from mid-July   The firm made a pre-tax loss of £68.7million in its most recent half-year … Read more

Woman, 23, told via Zoom she has terminal cancer after cancellations

A care worker who had three vital medical appointments cancelled due to Covid was told by doctors she had cancer over Zoom.  Kimberley Eccles’s aggressive cancer has now spread and the mum-of-one has been told she only has six months to live. The 23-year-old has been diagnosed with Rhabdomyosarcoma, a rare tissue disease her doctors … Read more

Surgeons demand beds are ‘ring-fenced’ for planned operations to avoid a ‘tsunami of cancellations’

Surgeons are calling for hospital beds to be ‘ring-fenced’ for planned operations, to avoid a ‘tsunami of cancellations’ due to rising Covid-19 cases. A survey for the Royal College of Surgeons of England found most surgeons thought the NHS could not meet its targets to get surgery back to pre-pandemic levels. Sir Simon Stevens, the … Read more

Self-catering providers hit by cancellations after rule of six announced

Beleaguered self-catering providers have been hit by swathes of cancellations after the Government made its rule of six announcement – while restaurants fear there will be no Christmas party trade.  From Monday, new lockdown rules in England will mean no more than six people will be able to gather indoors or outdoors.  The hospitality industry … Read more

Coronavirus: BA passengers ‘refused cash refunds’ for cancellations

UK holidaymakers claim British Airways’ refused to give them a refund for their cancelled flights to the US and instead handed them travel vouchers they never asked for. Gordon and Margaret Minto, from South Shields, said they emailed the airline asking for their money back after their trip was cancelled amid the coronavirus pandemic. The couple … Read more

Devastated Manchester business owners get thousands of cancellations

Pubs, cafes and restaurants in Britain’s new lockdown zone told MailOnline today that they fear the Government ordered shutdown will be the ‘final blow’ for them as customers dried up overnight because people are ‘too frightened to go out’. Sacha Lord, night time economy adviser for Greater Manchester, said one restaurant in the city has … Read more

Travel industry fears wave of cancellations after Government’s Spain decision

The travel industry is braced for a wave of cancellations by worried holidaymakers this morning after the Government reimposed quarantine restrictions on Spain at just five hours notice.  Ministers announced at the weekend that everyone returning from Spain to the UK will now have to self-isolate at home for two weeks because of a spike … Read more

Train cancellations record high worst hit north of England TransPennine Express Northern

Train cancellations in the North of England hit record highs with 7am Harrogate to Leeds service unable to run 28 out of 55 times last month Britain’s most cancelled train is Northern 7.13am from Harrogate to Leeds Worst-performing for local and commuter services was TransPennine Express  Study found 49 services across Britain ran on fewer … Read more

New York’s LaGuardia is the U.S airport most prone to cancellations – and Salt Lake City the least 

38. Kansas International, Missouri  39. Dallas Love Field, Texas 40. San Francisco International, California 41. Southwest Florida International, Florida 42. Will Rogers World Airport, Oklahoma 43.Louis Armstrong New Orleans International 44. Ted Stevens Anchorage International, Alaska 45. Metropolitan Oakland International, California 46. Tampa International, Florida 47. Orlando International, Florida 48. Miami International, Florida 49. Minneapolis-St … Read more