One of the UK’s biggest package holiday operators has agreed to pay out all refunds to customers who saw their trips cancelled due to coronavirus. Tui vowed to make the payments by the end of the month – after the Competition and Markets Authority (CMA) revealed it had received thousands of complaints from passengers claiming … Read more
A couple say their travel company has threatened them with bailiffs unless they pay for a holiday they no longer feel safe going on. Months before the pandemic hit, in January, Leah Maybourne and Ben Johnson from Maidstone, Kent, had booked a week in Turkey through TUI. They were due to fly to Belek in … Read more
Tour operator Tui will no longer offer holidays to the resort of Laganas on Zante as ministers today hold an emergency meeting with Welsh and Scottish officials about quarantining travellers from Greece and Portugal. Welsh health minister Vaughan Gething said he would be pressing the UK Government to consider the potential risk in Greece following six … Read more
A furious passenger who was on board a TUI flight from Zante that has had sixteen coronavirus cases has claimed the crew ‘didn’t care’ about social-distancing rules. Stephanie Whitfield, who was on TUI flight 6215 to Cardiff from the Greek holiday resort, claimed the ‘inept crew couldn’t care less’ after passengers took off their masks … Read more
A furious passenger on board a TUI flight from Zante to Cardiff has hit out at the airline after they were told they all have to self-isolate following seven positive coronavirus tests. Passengers who were on TUI flight 6215 on Tuesday are being considered as ‘close contacts’ of those who tested positive for COVID-19, forcing … Read more
ALL passengers on board TUI flight from Zante to Cardiff are told to self-isolate after seven tested positive for coronavirus By Danyal Hussain For Mailonline Published: 15:50 BST, 30 August 2020 | Updated: 15:54 BST, 30 August 2020 Every passenger on board a TUI flight from Zante to Cardiff has been told to self-isolate after seven … Read more
‘Do I have to return to the UK immediately if the air bridge agreement with Greece ends?’: The Holiday Guru solves traveller queries, from quarantine rules to Tui refunds By Daily Mail Reporter Published: 13:15 BST, 25 August 2020 | Updated: 13:16 BST, 25 August 2020 The Holiday Guru is always on hand to answer … Read more
Holidaymaker Peter Griffiths, 58, (pictured) who lost 1.5 stone after contracting a violent stomach bug at a luxury five-star hotel has won £29,000 compensation from TUI A holidaymaker who lost 1.5 stone after contracting a violent stomach bug at a luxury five-star hotel has won £29,000 compensation from TUI. Peter Griffiths, 58, was staying at … Read more
Nightmare on the beaches for Tui: Travel giant battles for survival as pandemic triggers a record loss of £1.3bn in just three months By Tom Witherow For The Daily Mail Published: 21:51 BST, 13 August 2020 | Updated: 21:51 BST, 13 August 2020 TUI is battling for survival after the cancellation of summer holidays triggered … Read more
TUI announces a £1.3billion loss after coronavirus shut down global travel but says bookings are UP for summer 2021 TUI announced it slumped to a huge loss as pandemic ravages travel sector Posted a bottom-line net loss of £1.3 billion in the period from April to June Looking ahead, bookings for summer 2021 were up 145 … Read more