TONY HETHERINGTON: Trip axed but insurer won’t pay

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below.  D.M. writes: In February, I booked a return flight to Canada through travel agent Opodo.  The flights were … Read more

What does an insurer ‘buy out’ of a final salary pension scheme mean?

My final salary pension is being moved to an insurer – can I now invest my pot in a drawdown scheme? Steve Webb replies By Steve Webb for This Is Money Published: 07:42 BST, 5 October 2020 | Updated: 07:42 BST, 5 October 2020 I am in my early 60s and took my final salary … Read more

TONY HETHERINGTON: Insurer refused a refund when I couldn’t travel

Tony Hetherington is Financial Mail on Sunday’s ace investigator, fighting readers corners, revealing the truth that lies behind closed doors and winning victories for those who have been left out-of-pocket. Find out how to contact him below. R.C. writes: My wife and I have had insurance from Hiscox for many years, and for the year … Read more

Why do I have to tell my insurer about subsidence from 10 years ago?

I had a minor case of cracking/subsidence at my small terraced home in North London about 10 years ago caused by a tree which has since been removed. It wasn’t a major job and involved material being injected into the brickwork. I have had no problems since. Because of the claim I pay an extortionate … Read more

Insurer launches ‘T-plate’ for young motorists with telematics policies

An insurance company is today launching the ‘T-plate’, a new concept designed to help young drivers with telematics feel safer on the roads. The plate, which will look similar to a learner’s ‘L’ plate or the ‘P’ plate that can be displayed by recently-qualified motorists, will indicate to other road users that the vehicle is … Read more

Has your travel insurer taken you for a ride?

Buying travel insurance never used to be a nightmare. Most holidaymakers would run a comparison site search and buy the first affordable policy.  But now the stakes are higher. Travellers stand to lose thousands of pounds if trips are scuppered by the pandemic.  Meanwhile, insurers are scrambling to keep up with the Government’s ever-changing advice … Read more

Insurer launches pay as you go policy for young drivers

Insurer launches pay as you go policy for young drivers who struggle to foot the bill for car insurance The ‘flow’ policy by insurer LV= charges a fixed price for the first month Then a guaranteed maximum charge that will be levied for the next three months It is an online-only offer that can be … Read more

Motoring insurer Hastings to go private in £1.7bn deal

Motoring insurer Hastings set to be taken over by Finnish and South African duo in £1.7bn deal Finnish and South African consortium bid 250p a share in cash for the group FTSE 250-listed Hastings’ share price has jumped to reflect this Hastings shareholders will still get their dividend paid out By Jane Denton For Thisismoney … Read more

Church loses faith with insurer over lockdown policy

Churches in dispute with insurer which convinced parishes to ‘put your faith in us’ – but which they allege failed to pay out on coronavirus claims By Helen Cahill, Financial Mail On Sunday Published: 21:55 BST, 18 July 2020 | Updated: 21:55 BST, 18 July 2020 Churches are in dispute with an insurer which convinced … Read more