Lastminute.com customer refused refund for double-booking error

A Lastminute customer is out of pocket after booking the same holiday twice, believing it hadn’t gone through the first time.  Mr Liu, from Portsmouth, booked a holiday on 1 December 2019 for four people to travel to Tenerife and stay in all-inclusive accommodation from 8 to 12 December. During the booking process, he says … Read more

Facebook admits it made ‘error’ after algorithm threatens to ban users who post content DIY masks

Americans are increasingly being spotted wearing face masks in public amid the coronavirus pandemic, as are people are around the globe. Soon, the Centers for Disease Control and Prevention (CDC) may advise all Americans to cover their faces when they leave the house, the Washington Post reported.   The agency is weighing that recommendation after initially … Read more

Hotel sacks and evicts its staff over coronavirus before owner Britannia Hotels claims admin error

Hotel sacks and evicts its staff over coronavirus before owner Britannia Hotels – voted worst chain in the country for seven years running with a boss worth £280million – claims admin error Coylumbridge Hotel, Aviemore, workers were sacked and immediately evicted Owned by Britannia Hotel, ranked as the worst UK hotel chain for seven years   … Read more

HMRC error delays February Lifetime Isa bonus payments of as much as £1,000

Lifetime Isa customers see delay on February bonus payments of up to £1,000 due to taxman glitch Each month Lifetime Isa holders receive a 25% bonus on what they’ve saved They can earn up to £1,000 on £4,000 of savings every tax year Taxman is meant to pay the bonuses every month but a ‘technical … Read more

Walgreens app ‘error’ lets customers view other peoples’ prescriptions, names and shipping addresses

Walgreens ‘error’ lets customers view other peoples’ prescriptions, names and shipping addresses in the app Walgreens says a bug in its official mobile app may have exposed sensitive data  The error leaked information in the app, allowing other users to view it The data included names, prescription details, store numbers and addresses The issues occurred … Read more