Broadband customers charged up to £90 a year to keep email addresses after they switch providers
Some telecoms firms are charging ex-customers up to £7.50 every month to continue using their old email addresses, an investigation by BBC Radio 4’s Moneybox uncovered. BT charges customers up to £7.50 to hold onto their address, equivalent to £90 annually. Meanwhile, TalkTalk charges previous customers £5 each month to keep their old email address – … Read more