What are your rights if you booked your holiday through a third party booking site?

Thousands of Britons have had holidays cancelled due to the coronavirus pandemic and many of those are now hoping for a cash refund. While this is possible, albeit reasonably time consuming, for travellers who booked directly with airlines, those who had made a booking with a third party operator will find they are unlikely to … Read more

Booking fraud is on the rise with holidaymakers fleeced out of more than £7million last year 

Holiday booking fraud is on the rise with more than £7million fleeced out of victims last year More than 5,000 British holidaymakers reported losses from booking scams   Most related to sale of airline tickets targeting people visiting Africa and India Other cases involve payments to stay at upmarket villas that don’t even exist   By Jennifer … Read more

Holiday problems unpacked: Refunds, vouchers and booking ahead 

For anyone with imminent travel plans, the implications are bleak, writes Tom Chesshyre We’ve had a record number of enquiries from readers this week — hardly surprising given how coronavirus has turned the travel world upside down. With the Government advising against all non-essential overseas trips until April 16 (a period that could be extended) … Read more

Weather, the World Cup and public holidays impact on the numbers of patients booking GP appointments

Britons book more GP appointments when it is cold and rainy – but they make fewer visits when it is sunny or snowing, research shows. Scientists also found patients booked fewer appointments on days last summer that the England football team played in the World Cup. Spikes in attendances also occur after public holidays and … Read more

Top travel firms relax strict booking policies to tempt more customers on luxury breaks

Top travel firms relax strict booking policies to tempt more customers on luxury breaks as bookings fall amid coronavirus outbreak Royal Caribbean will allow cruise cancellations up to two days before departure Kuoni decided to let guests change trip dates by seven days before leaving Comes as at least six passengers died after catching virus … Read more

Online hotel booking sites such as booking.com do not deliver bargain prices finds Which? study

Online hotel booking sites do not deliver the bargain prices claimed in their glossy TV ads. Eight in ten UK rooms were cheaper or came with incentives such as a free breakfast if a booking was made directly over the phone, according to research by Which? Websites such as Booking.com and Expedia claim to search … Read more

Holiday hell.com: Complaints over bargain booking sites are flying in 

Families looking to escape the winter weather are today warned of the dangers of using hotel comparison sites. The websites claim to work with thousands of partners across the world to guarantee the best prices for your budget. But all too often travellers using the platforms are running into problems. Some 7 per cent of … Read more