The Holiday Guru is always on hand to answer your questions. This week, he offers advice around refunds with budget airlines, villa companies, cruise firms, and more. Q. My husband and I booked to fly with easyJet from Belfast to Lanzarote on December 15. Sadly, he spent six days in hospital with Covid and, at … Read more
Airline chiefs warn ministers must end quarantine on the first day out of lockdown – as they call for passengers to be tested for Covid-19 BEFORE they fly to reboot the economy Bosses at two of Britain’s biggest airlines have piled pressure on Government British Airways chief executive Sean Doyle and Virgin Atlantic boss Shai … Read more
Wizz Air plotting expansion that could see it operating up to one in five flights from Gatwick within five years By Harriet Dennys, Financial Mail On Sunday Published: 21:50 GMT, 24 October 2020 | Updated: 21:50 GMT, 24 October 2020 Wizz Air is plotting a multi-billion-pound expansion that could see it operating up to one … Read more
The Civil Aviation Authority has been forced to extend its review of how airlines deal with customer complaints after critics slammed the body for failing to tell consumer bodies its plans. In July, the CAA published a consultation paper proposing how to improve the current Alternative Dispute Resolution system – a scheme used to ensure passengers are … Read more
Which? is calling for the introduction of a new mandatory aviation ombudsman, saying proposed changes to the ‘broken’ airline complaints system fall far short of what is needed to restore consumer trust in travel. The consumer champion has responded to the Civil Aviation Authority’s (CAA) consultation on potential changes to its current Alternative Dispute Resolution … Read more
British Airways boss warns airline ‘can only survive’ if airport testing is introduced instead of quarantine and calls for immediate trial on critical London to New York route British Airways boss Alex Cruz said airline ‘can only survive’ with airport testing He said the aviation industry is fighting to survive after losing 95% of flights … Read more
Zac Efron and rumoured new girlfriend Vanessa Valladares jet into Byron Bay on a budget airline after enjoying a low-key ski holiday together By Monique Friedlander For Daily Mail Australia Published: 03:19 BST, 6 September 2020 | Updated: 03:19 BST, 6 September 2020 He may be one of the biggest stars on the planet. But … Read more
Fuming easyJet passengers have accused the troubled airline of not cleaning their planes properly as they share photos of used tissues and dirty trays. Travellers claim they found dirt and detritus in their seats, despite flight crew assuring them that a deep clean had taken place prior to boarding. The complaints come as the airline … Read more
A furious passenger on board a TUI flight from Zante to Cardiff has hit out at the airline after they were told they all have to self-isolate following seven positive coronavirus tests. Passengers who were on TUI flight 6215 on Tuesday are being considered as ‘close contacts’ of those who tested positive for COVID-19, forcing … Read more
MARKET REPORT: Airline stocks take off after Portugal is added to UK’s list of safe holiday destinations By Matt Oliver For The Daily Mail Published: 21:51 BST, 21 August 2020 | Updated: 21:51 BST, 21 August 2020 Airline stocks took off yesterday after Portugal was added to the UK’s list of safe holiday destinations. Ministers … Read more