Vodafone goes DOWN across the UK leaving thousands unable to access 4G internet

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Vodafone goes DOWN across the UK leaving thousands of customers unable to access 4G internet for three hours

By Ian Randall For Mailonline

Published: | Updated:

Vodafone is down across the United Kingdom today, leaving thousands of customers unable to access 4G internet and make calls for two hours.

The problem seems to have arisen shortly after 9.20 this morning.

According the outage-tracking website Downdetector, complaints about the Vodafone service peaked at around 10:51 this morning, with nearly 3,000 reports. 

Particular hotspots appear to have included London and the south of England, as well as Manchester, Birmingham and Glasgow.

MailOnline has reached out to Vodafone for comment on the cause of the outage. 

Vodafone is down across the United Kingdom today, leaving thousands of customers unable to access 4G internet and make calls for two hours. Pictured: Hotspots of complaints filed with the website Downdetector included much of the south of England, Manchester and Glasgow

Vodafone is down across the United Kingdom today, leaving thousands of customers unable to access 4G internet and make calls for two hours. Pictured, reports of Vodafone outages with the site Downdetector peaked at 10:51 am this morning

Vodafone is down across the United Kingdom today, leaving thousands of customers unable to access 4G internet and make calls for two hours. Pictured, reports of Vodafone outages with the site Downdetector peaked at 10:51 am this morning

‘We’re aware of a network update which is causing customers to have signal and connection issues,’ Vodafone spokesperson Katie wrote on Twitter.

‘We can confirm that our engineers are working to restore the service as a top priority. ‘Sorry for any inconvenience caused while we get this fixed.’

At 12:31, Vodafone tweeted out that the issue had been addressed.

‘We’ve just had news that this should all be resolved. Can you give your device[s] a quick restart for me please,’ Vodafone spokesperson Liam wrote.

More to follow 

Disappointed customers took to Twitter to complain and see if they were not alone in being affected by the outage.

‘Is the Vodafone mobile network down for anyone else?’ wrote user @Seunte.

She also drew attention to the status of the firm’s network checker, which was displaying the error ‘HTTP Error 503. The service is unavailable.’

'Is the Vodafone mobile network down for anyone else?' wrote user @Seunte. She also drew attention to the status of the firm's network checker, which was displaying the error 'HTTP Error 503. The service is unavailable'

‘Is the Vodafone mobile network down for anyone else?’ wrote user @Seunte. She also drew attention to the status of the firm’s network checker, which was displaying the error ‘HTTP Error 503. The service is unavailable’