Learner drivers react with fury after DVSA website crashes on the first day they can book a new test after lockdown as some moan they have been ‘waiting for hours’
- Some claimed they had to wait ‘hours’ to book a test without getting through
- Others received error message reading: ‘Oops! You went away and came back’
- Eager learners have been able to take their driving tests again from July 22
- But test slots reserved only for soon-to-be drivers whose tests were cancelled
- Learners were able to book new slots from 8am today, sparking chaos online
Learner drivers have vented their anger on social media after the DVSA website crashed leaving thousands struggling to book a test.
Some claimed they had to wait ‘hours’ to book a test without being able to get through, while others received an error message reading: ‘Oops! You went away and came back again.’
Eager learners have been able to take their driving tests again from July 22 – after lessons were able to resume on July 4.
But test slots were reserved only for soon-to-be drivers whose tests were cancelled during lockdown.
Learner drivers have vented their anger on social media after the DVS website crashed leaving thousands struggling to book a test
Learners were able to book new slots from 8am today, sparking chaos as eager test-takers rushed to the DVSA website.
Chelsea Abery wrote: ‘Imagine putting in your payment details for your test at 8:08am and getting chucked off and am still waiting now. DVLA sort this out!’
Jennifer added: ‘I woke at 7:45, gave up 8:05, went to sleep at and woke up again at 10 and the website is still moving mad?’
Shanice wrote on Twitter: ‘Sat on my 3 devices and still not got passed the second page to book my driving test. And no I didn’t go away and come back like it keeps f****** telling me I have, been sat here since 7.30 mate.
Amid the chaos, some comically urged the Driver and Vehicle Standards Agency (DVSA) to use driving teacher’s predicted grades – a tongue-in-cheek nod to the A-level results controversy of the past week
Amid the chaos, some comically urged theDriver and Vehicle Standards Agency (DVSA) to use driving teacher’s predicted grades – a tongue-in-cheek nod to the A-level results controversy of the past week.
James Metcalfe satirically wrote: ‘DVSA – Hello, Due to the coronavirus outbreak your practical driving test has been cancelled tomorrow.
‘As your test was booked in a bit of a rough area and your car is only a 51 plate hatchback, we’ve predicted that you would have failed. Thanks, DVSA.’
Richard Gosler wrote: ‘Perhaps we could get Ofqual to pass driving test exams based on your teacher’s assessment ? Worked out well elsewhere.’
Rosie Light added: ‘What about going by teacher assessment? A* and passes all round.’
The DVSA is responsible for making sure drivers are legally able to take to the roads. They are separate to the DVLA (Driver and Vehicle Licensing Agency).
A DVSA spokesperson said: ‘Coronavirus has severely impacted our business as usual operations, including by stopping driving tests for many months as part of social distancing.
‘Following unprecedented demand for the driving test booking system after its reopening, we are aware that some users have not been able to complete their test bookings.
‘We are urgently working to fix this and apologise for any inconvenience caused to those who have been unable to book so far.’